PRIVACY POLICY:

1. Introduction:

This policy explains how we, Bake-Online use the personal information which you provide to us when using our services, website and mobile Application. Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this Application, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy

2. What information do we collect about you?

We collect personal information from you when you order goods or services from us using our Application/Website. We also collect information when you complete any customer survey. Application usage information may also be collected using cookies (as defined below).
Bake-Online will collect information that personally identifies you and/or your location, and where required, this may include your Approximate and Precise location, Name, Email address, Phone number, Profile Photos, Crash logs, Device or other IDs, but only when you voluntarily given to us by yourself. Personal Information to be collected shall among others include:

• Approximate and Precise location: For delivering cake and other products to your location. We take your customer Approximate and Precise location for delivering the customer order which they have placed on the Mobile Application of Bake-Online.
• Name: To Identify the Customer with his unique name whenever he is ordering the Cake and other products on the Mobile Application of Bake-Online.
• Email address: To Identify the Customer with his unique Email Address whenever he is ordering for Cake and other products on the Mobile Application of Bake-Online.
• Phone number: To Identify the Customer with his unique Phone number whenever he is ordering for Cake and other products on the Mobile Application of Bake-Online
• Profile Photos: To Identify the Customer with his unique profile picture whenever he is ordering for Cake and other products on the Mobile Application of Bake-Online.
• Crash logs: We collect the crash log to improving the performance of the application. Developers at Bake-Online gathers crash information and provides the customer with the stack trace logs to help you to debug your applications
• Device or other IDs: To Send update about the customer’s order, we collect the device if you’re using our Services on a mobile device, we may use mobile device IDs (the unique identifier assigned to a device by the manufacturer) to recognize you and send push notifications about your order.

We collect this information exclusively to carry out the functions offered on the Application and to provide you with offers and information about Bake-Online and other services we think you may be interested in. We do not collect sensitive information about you.

3. Cookies

Some of the information collected will not personally identify you but will instead track your use of the Application/Website so that we can better understand how the Application/Website is used by customers and in turn enhance and improve your experience in ordering our goods and services. We may obtain this information by use of cookies. Cookies are a small data file transferred to your device that recognizes and identifies your device and allows your device to ‘remember’ information from the Website for future use. Cookies do not contain any information that personally identifies you and we do not use cookies in order to obtain such information – your personal information can only be obtained by Bake-Online if you voluntarily provide it to us. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the web browser should allow you to refuse cookies if you wish by changing the settings.

4. Storage and security of your personal information

Bake-Online will use all reasonable endeavors to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification or disclosure. Bake-Online will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy.

Where you have chosen a password to access certain services of the Application, you are responsible for keeping your password confidential. We recommend not sharing your password with anyone. Due to the nature of the internet, Bake-Online does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the Application.

5. How will we use the information we collect from you?

You consent to Bake-Online collecting and using your personal information for processing and delivering the order/s placed on the Application and any other service provided through the Application/Website. In particular, you expressly consent that Bake-Online may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by Bake-Online or by third parties providing delivery services to Bake-Online. You consent to Bake-Online using your personal information for advertising and direct marketing purposes in order to inform you about the Application/Website and the goods and services it provides, or other matters that it believes will be of interest to you.

Bake-Online may disclose your personal information, and you consent to the disclosure of your personal information, to:

• other entities, service providers and suppliers using the Bake-Online platform and/or within directly related to Just Cakes Ltd.

6. Access to your information

Bake-Online will use all reasonable endeavors to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information that Bake-Online holds about you. We will use reasonable endeavors to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information at bakeonlineug@gmail.com . Bake-Online reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation. You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavors to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with Bake-Online will not automatically delete the personal information held about you.
If you would like Bake-Online to delete all personal information together with the deletion of your account, please contact us at the email mentioned-above and follow the steps that will be given to you. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.

7. Changes to our Privacy Policy

Bake-Online reserves the right to alter all or any part of this Privacy Policy. Any changes thereto will be notified via the Application/Website and, where appropriate, through telephone and e-mail notification.

8. Other sites and platforms

This privacy policy only applies to this Application. You should therefore read the privacy policies of our other websites and or platforms when you are using those sites.

9. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: bakeonlineug@gmail.com.